Junior/Middle Business Analyst (Fluent English)

1. Job Description:

• Conduct business requirements elicitation, analysis and research from customers, thereby providing appropriate solutions, ensuring the link between the developed functions and the required business
• Schedule and coordinate meetings with customers and stakeholders (Q&A, Workflow Presentation, Customer Demo, Manual Guide)
• Identify the right documentation, create system documents and solution documents, specific specification documents for the software development team
• Transfer and coordinate with project members to complete products that satisfy customers' wishes
• Capture project progress and quality, promptly discuss with PM and clients
• Plan, coordinate and perform internal acceptance testing before UAT or before product handover

2. Requirements:

2.1. Common requirements for both positions

• Specialization: Information Technology, Information System, Mathematics and Informatic, Economy, Finance …
• Fluent in English (both oral & written).
• Experience in working directly with customers
• Ability to work well in a team and able to work under high pressure and strict deadlines.
• Be proactive with self-study abilities and positive attitude at work.

2.2. Level Junior

• Experience in the position of Business Analyst IT for 1 year or more (excluding internship time)
• Knowledge of software system analysis and design (Website, Mobile Apps)

2.3. Level Middle

• Experienced in BA task estimation and planning
• Experienced in the position of Business Analyst IT for at least 2 years (excluding internship time)
• Having in-depth knowledge of software system analysis and design (Website, Mobile Apps)
• Proficient in technical documents: User Story, BRD, SRS, FRS
• Proficient in interface design /modeling tools, user flow: Wireframe, Mockup
• Able to train 2 or more members
• Have experience building both web and mobile applications

3. Benefit

3.1. Human Resource Development Policy

Developing a high-quality workforce is a top priority at Newwave Solutions. Therefore, we continuously build and refine policies to attract, nurture, and appropriately reward talented individuals. Our strategies include:

• Emphasizing a strong learning culture, Newwave regularly conducts internal training programs and sends personnel to reputable institutions to enhance both their professional and soft skills.
• Implementing regulations that ensure employee welfare and rights, fostering stronger bonds between employees and the company and creating an environment for focused work and dedication.
• Establishing a transparent and equitable system for salary and bonuses.
• Organizing regular events to care for the physical and mental well-being of employees during holidays, festivals, birthdays, team-building activities, and summer trips.

3.2. Advancement Opportunities

By joining Newwave Solutions, candidates can benefit from:

• Working in a youthful and transparent environment with clear paths for career advancement.
• Being provided maximum opportunities to develop personal, collective, and work productivity capabilities.

3.3. Compensation and Benefits

• Salary commensurate with qualifications (up to 28M) 
• Bonuses: 13th-month salary, performance-based bonuses tied to the company's business performance, individual capacity, etc.
• Full Salary During Probation: Employees receive 100% of their salary during the probationary period.
• Social and Health Insurance: Social insurance, health insurance, and unemployment insurance as regulated by the government. Social insurance payment is processed during the labor contract signing process.
• Top-up Health Insurance for Employees after 1 year of employment contract signing
• Additional Benefits: Longevity benefits, annual health check-up, bi-annual performance reviews, yearly travel and quarterly team-building activities
• Company Clubs: Participation in company clubs such as Football Club, Game Club, Gym Club, Badminton Club, Media Club, etc.
• Gifts and Recognition: Gifts for Tet (Lunar New Year), company birthday, welcoming new employees, and other special occasions.

Special Provisions:

• Access to complimentary in-house training with experienced instructors.
• Support for external training programs.
• Policies that aid in learning activities, knowledge exchange, and sharing.

Working Hours: 5 days/week, Monday to Friday

Flexible working hours: 8 hours/day, can start between 8:30 am and 9:00 am and end between 5:30 pm and 6:00 pm.