Senior Business Analyst (EN Speaking)

1. Job Description:

• Conduct business requirements elicitation, analysis and research from customers, thereby providing appropriate solutions, ensuring the link between the developed functions and the required business
• Schedule and coordinate meetings with customers and stakeholders (Q&A, Workflow Presentation, Customer Demo, Manual Guide)
• Identify the right documentation, create system documents and solution documents, specific specification documents for the software development team
• Hand over requirements and collaborate closely with cross-functional project teams to ensure deliverables meet client expectations.
• Monitor project progress and quality, promptly escalating and addressing risks or scope changes with PMs and clients.
• Plan, coordinate and perform internal acceptance testing before UAT or before product handover

2. Requirements:

2.1. Required Qualifications

• Fluency in English (both written and spoken) with confident presentation and client-facing skills.
• Minimum 4 years of experience as an IT Business Analyst (excluding internships).
• Experienced in BA task estimation and planning
• Having in-depth knowledge of software system analysis and design (Website, Mobile Apps)
• Proficient in technical documents: User Story, BRD, SRS, FRS
• Proficient in interface design /modeling tools, user flow: Wireframe, Mockup
• Have experience building both web and mobile applications
• Proven ability to consult and propose optimal technical/business solutions to clients
• Strong teamwork, problem-solving, and time-management skills with the ability to work under high pressure and tight deadlines.
• Proactive attitude with strong self-learning capabilities.

2.2. Preferred Qualifications (Nice-to-Have)

• Strong organizational, self-management, and documentation skills.
• Strong knowledge of API and database, and apply AI in BA tasks
• Host seminar BA knowledge
• Experience in the pre-sales stage, including reviewing quotations with PMs/Tech Leads (WBS, Function Lists) and estimating required BA efforts.
• Prior experience in Project Management (PM) is a strong plus.

3. Benefit

3.1. Human Resource Development Policy

At Newwave Solutions, developing a high-quality workforce is our top priority. We continually refine our policies to attract, nurture, and reward talent:

• Strong Learning Culture: Regular internal training sessions and fully sponsored external courses at reputable institutions to enhance both technical and soft skills.
• Employee Welfare First: Comprehensive policies designed to protect employee rights, fostering a supportive environment for long-term dedication.
• Transparent Remuneration: Clear, fair, and merit-based compensation and bonus structure.
• Work-Life Balance: Regular cultural events, birthday celebrations, quarterly team-building activities, and annual company trips.

3.2. Career Advancement

• Work in a youthful, dynamic, and transparent environment with clear career progression paths.
• Ample opportunities to unleash personal potential, lead key projects, and elevate work productivity.

3.3. Compensation and Benefits

• Competitive Salary: Up to 35M (commensurate with capability and experience).
• 100% Full Salary During Probation.
• Performance Bonuses: Project bonuses, business performance rewards, and recognition bonuses for outstanding achievements.
• Comprehensive Health Coverage: Mandatory Social/Health/Unemployment Insurance + Premium PTI Health Insurance (after 1 year of service) + Annual health check-ups.
• Work-Life Balance & Perks: 5-day work week (Monday–Friday) with flexible working hours; longevity benefits; annual company trips; quarterly team-building activities.
• Company Clubs: Football, Gaming, Gym, Badminton, Media, and more.
• Training & Certification Support: Free in-house courses with experienced leads, financial support for external courses, and financial rewards upon obtaining professional certifications.

Working Hours: 5 days/week, Monday to Friday

Flexible working hours: 8 hours/day (Start between 8:30 AM – 9:00 AM and finish between 5:30 PM – 6:00 PM).