Middle Business Analyst (Fluent English)

1. Job Description:

• Conduct business requirements elicitation, analysis and research from customers, thereby providing appropriate solutions, ensuring the link between the developed functions and the required business
• Schedule and coordinate meetings with customers and stakeholders (Q&A, Workflow Presentation, Customer Demo, Manual Guide)
• Identify the right documentation, create system documents and solution documents, specific specification documents for the software development team
• Transfer and coordinate with project members to complete products that satisfy customers' wishes
• Capture project progress and quality, promptly discuss with PM and clients
• Plan, coordinate and perform internal acceptance testing before UAT or before product handover

2. Requirements:

2.1 Compulsory skills

• Fluent in English (both oral & written). 
• Experienced in BA task estimation and planning 
• Experienced in the position of Business Analyst IT for at least 2 years (excluding internship time) 
• Having in-depth knowledge of software system analysis and design (Website, Mobile Apps) 
• Proficient in technical documents: User Story, BRD, SRS, FRS 
• Proficient in interface design /modeling tools, user flow: Wireframe, Mockup 
• Able to train and manage a BA team of 1-2 members 
• Have experience building both web and mobile applications 

2.2. Non-compulsory skills - It would be advantageous if you have it!

• Ability to work well in a team and can withstand pressure.
• Organizational and management skills; self-study, define and manage technical documents.
• Dynamic in work, agile, hard-working, progressive and eager to learn
• Have basic knowledge of API and database
• Host seminar BA knowledge
• Have participated in both short-term and long-term projects
• Can flexibly switch between BA and QA roles
• PM experience is a big advantage

3. Benefit

3.1. Human Resource Development Policy

Developing a high-quality workforce is a top priority at Newwave Solutions. Therefore, we continuously build and refine policies to attract, nurture, and appropriately reward talented individuals. Our strategies include:

• Emphasizing a strong learning culture, Newwave regularly conducts internal training programs and sends personnel to reputable institutions to enhance both their professional and soft skills.
• Implementing regulations that ensure employee welfare and rights, fostering stronger bonds between employees and the company and creating an environment for focused work and dedication.
• Establishing a transparent and equitable system for salary and bonuses.
• Organizing regular events to care for the physical and mental well-being of employees during holidays, festivals, birthdays, team-building activities, and summer trips.

3.2. Advancement Opportunities

By joining Newwave Solutions, candidates can benefit from:

• Working in a youthful and transparent environment with clear paths for career advancement.
• Being provided maximum opportunities to develop personal, collective, and work productivity capabilities.

3.3. Compensation and Benefits

• Salary commensurate with qualifications (up to 25M) 
• Bonuses: 13th-month salary, performance-based bonuses tied to the company's business performance, individual capacity, etc.
• Full Salary During Probation: Employees receive 100% of their salary during the probationary period.
• Social and Health Insurance: Social insurance, health insurance, and unemployment insurance as regulated by the government. Social insurance payment is processed during the labor contract signing process.
• Top-up Health Insurance for Employees after 1 year of employment contract signing
• Additional Benefits: Longevity benefits, annual health check-up, bi-annual performance reviews, yearly travel and quarterly team-building activities
• Company Clubs: Participation in company clubs such as Football Club, Game Club, Gym Club, Badminton Club, Media Club, etc.
• Gifts and Recognition: Gifts for Tet (Lunar New Year), company birthday, welcoming new employees, and other special occasions.

Special Provisions:

• Access to complimentary in-house training with experienced instructors.
• Support for external training programs.
• Policies that aid in learning activities, knowledge exchange, and sharing.

Working Hours: 5 days/week, Monday to Friday

Flexible working hours: 8 hours/day, can start between 8:30 am and 9:00 am and end between 5:30 pm and 6:00 pm.